Customer Service
How to contact us:
- Email: info [at] kraatje.eu
- Telephone: +31 30 8200914
Customer service availability:
- Monday up to Thursday between 8 a.m. and 4 p.m. (CET)
- Friday to 12 p.m. (CET)
Please note the following:
- Business days only, excluding official Dutch holidays.
- We reply to email within one business day.
- For urgent matters please call.
- Please include your order number (if applicable) in any communication.
- Check the status of your order online.
- At the bottom right of your screen you can ask simple questions to our automated chatbot.